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Michelle Padilla is currently serving as the Sr. Service Operations Lead at MDI since January 2018. Prior to this role, Michelle worked as a Team Lead at CSS Corp from July 2016 to October 2017. With experience at companies like ASUS North America, AT&T, and Caesars Entertainment Corporation, Michelle has proven their expertise in roles such as Corporate Escalation, Senior Technical Support Representative, and Travel Consultant. Michelle holds a Bachelor of Science in Hotel and Restaurant Management from ABE International College of Business and Accountancy, earned between 2002 and 2006.