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Tobias Jongbloets is an Associate Partner at McKinsey & Company, leading AI and digital transformations in service operations since January 2017. With a specialization in integrating new AI technologies with business applications, Tobias focuses on enhancing efficiency, customer satisfaction, and operational excellence. Prior experience includes roles as an Engagement Manager and Consultant at Merrill Lynch, as well as positions in investment banking and supply chain management with companies such as Unilever and the Royal Bank of Scotland. Tobias holds a Master of Science in Financial Economics/Engineering from Erasmus School of Economics and a Bachelor of Science in Economics from Erasmus University Rotterdam.