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Leena A. Hassan is an accomplished professional with extensive experience in management consulting, quality improvement, and customer experience across various sectors. Currently serving as an Engagement Manager at McKinsey & Company since May 2021, Leena develops transformation strategies for clients and has successfully implemented an HR transformation plan, realizing 80% of anticipated benefits. Prior experience includes a managerial role at Elixir Management Consultancy and multiple key positions at Bupa Arabia, where Leena drove cross-functional initiatives to enhance customer experience and operational excellence. Additional roles at Unilever and Dar Al-Hekma University have equipped Leena with diverse expertise in marketing coordination and research policy development. Leena holds a Bachelor of Science in Management Information Systems from Dar Al-Hekma University.