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Emma (West) Johnston has a diverse work history with experience in project management, program coordination, executive assistance, and serving roles. Emma has held positions at companies such as McKesson Canada, L3 WESCAM, BMO Financial Group, and more. Emma's responsibilities have included overseeing project delivery, translating customer requirements to engineering teams, and providing subject matter expertise for business and technical projects. Emma has also received recognition for outstanding contributions and exceptional client relationship management.

Emma (West) Johnston pursued a Product Management Certificate at Cornell University in 2022-2023. Emma also studied Project Management at the University of Toronto. Emma holds a Bachelor of Arts (B.A.) degree from Wilfrid Laurier University. Emma completed their secondary education at Waterdown District High School and Lakefield College School. Additionally, they obtained an "Intro to Strategic Management for Healthcare Organizations (with Honours)" certification from Coursera in 2023.