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Aaliyah Mendes has a diverse background in patient services, security, and administrative support. Currently serving as a Patient Service Coordinator II at Mass General Hospital, Aaliyah oversees patient check-ins and manages necessary documentation. With experience as a Security Professional at MCH Security and Protective Services, LLC and a Public Safety Officer with the Massachusetts Convention Center Authority, Aaliyah prioritizes safety and customer service. Aaliyah has previously held roles in scheduling and front desk supervision at Mass General Brigham and Constitution Inn, respectively. Aaliyah earned a Bachelor's degree in Criminology from the University of Massachusetts Lowell.