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Tawana M. is an experienced professional with a diverse background in customer service and transportation. Currently serving as an Inventory Management Technician at Avantor since 2021, Tawana also works as a Retail Customer Service Associate at FedEx Office, providing a positive customer experience. At McGee Air Services, Tawana contributes to customer safety and satisfaction for Alaskan Airlines through ground handling and check-in services. Additional roles include providing customer service for Pride Of America, processing mail as a City Carrier Assistant Courier with the United States Postal Service, and serving as a Substitute Teacher for Durham Public Schools. Tawana's early experience includes data entry for the Centers for Disease Control and transportation services with First Transit. Educational qualifications include a Bachelor of Arts in History from North Carolina Central University and a Certified Nursing Assistant credential from Durham Technical Community College.