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Kurnia Retno Safitri is a skilled professional with extensive experience in telemarketing and education. Currently serving as Telemarketing Supervisor at McEasy since August 2022, Kurnia leads a team of twelve, focusing on SaaS solutions for transportation and logistics companies, while also coordinating client communications and sales strategies. Previously, as Telemarketing Supervisor for the Fresh Division at Ula from November 2020 to August 2022, Kurnia directed a team of nine, driving B2B and B2C sales for micro-entrepreneurs and conducting quality service reviews. Kurnia's career began as a Telemarketing Specialist and includes teaching experience as a Physics Teacher at Senior High School Bina Taruna Surabaya. Kurnia holds a Master of Education in Physics and a Bachelor of Education in Physics from Universitas Negeri Surabaya.