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Kwame Myles

Service Coordination Team Lead at Management Control Systems Limited (MC Systems)

Kwame Myles is an experienced professional in service coordination and operations management, currently serving as the Service Coordination Team Lead at Management Control Systems Limited since July 2023. Previously, Kwame Myles held the position of Operations Team Manager at Iterum Connections from April 2022 to May 2023, and has extensive experience in customer care supervision with leadership roles at Conduent and Alorica. Kwame Myles began a career in customer service and technical support with Xerox Services, demonstrating a strong foundation in customer engagement strategies. Educational qualifications include a B.Sc in Banking and Finance from The University of the West Indies, along with certifications in Leadership from ADEN University and a High School Diploma in Business Studies from Munro College.

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