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Keegan Moser has worked in the operations and support fields for the past five years. From 2017 to present, they have worked at MaxSold, where they have held the roles of Senior Operations Analyst, Operations Manager, and Support Manager. Prior to that, from 2015 to 2017, they were the Assistant Manager at Lost Realms Games and Comics.

Keegan Moser obtained a Bachelor's degree in Psychology from St. Francis Xavier University in 2016. In addition, they have obtained several certifications, including a Getting Started with Python for Data Science Course from Codecademy in December 2022, Explore / Analytics, Guide / Self-service, Messaging, Support Suite, and Talk / Voice from Zendesk in November 2022, a Learn SQL Course from Codecademy in September 2022, and a Google Sheets Essential Training from LinkedIn in July 2021.