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Sapna Jha currently serves as the Regional Head of HR at Max Life Insurance Company Limited, overseeing human resources functions for the NCR Bancassurance, Broking, State Insurance Plan, Ecommerce, and Dubai Maxlife businesses. With a prior role as Support Head of Training & HR at CARS24, Sapna specialized in identifying human resource needs, enhancing employee engagement through cultural initiatives, and developing training programs that improved staff productivity. Earlier experience includes positions at Teleperformance India and OnProcess Technology, focusing on training, performance management, and process execution. Sapna holds a Master of Business Administration in Human Resources Development from Jaipur National University.