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Edward Yau is an experienced IT Systems Administrator currently employed at Maximus UK, supporting multiple business units within the Tier 3 Cloud and Server Infrastructure team. Edward's key skills include administration and management of Microsoft Office 365, Microsoft Azure services, as well as Microsoft Windows 10 and Server management. Prior experience includes roles at DXC Technology as a Wintel 3rd Line Server Support Engineer and IT Service Delivery Consultant, and at AMG Group Ltd as an IT Admin & Infrastructure Support Specialist. Early career positions include Technical Support Analyst at Getronics and Senior Enterprise Client Support Specialist at Dell, providing technical support to various large enterprises and public institutions. Edward holds a Bachelor’s degree in Networking & Computer Support from Glasgow Caledonian University and further qualifications in Computing: Technical Support from Glasgow College of Commerce.