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Kelli Bergthold has extensive experience in operational excellence, customer support, interview management, administrative support, and quality assurance. Kelli has worked in various roles managing teams, overseeing projects, and implementing process improvements in organizations such as Maven Clinic, Karat, BayFirst Solutions LLC, Alaska Commission on Postsecondary Education, and the State of Alaska. With a Bachelor's Degree in English - Creative Writing Nonfiction from The University of New Mexico, Kelli has a strong background in leading cross-functional initiatives and fostering a culture of continuous improvement and quality.