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Ashley Lively is a customer success professional with extensive experience in managing client relationships and delivering commercial outcomes in various industries. Currently, Ashley serves as the Manager of Customer Success at Mastercard since December 2021. Prior to this role, Ashley was a Senior Customer Success Manager at Tinyclues, focusing on maximizing customer experience and value. Additionally, Ashley held multiple positions at SYNCStudio, including Vice President of Operations, and has experience in global CRM management at Tiffany & Co. and marketing at E-Luxury Brands. Earlier career experiences include roles at NBC Olympics and various positions in customer service and sales. Ashley earned a Bachelor of Science in International Studies with a focus on Asia from the University of Washington and has further education from Beijing School of Education.