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Sugandha Suri is a Customer Relationship Management Executive at Master Trust, where responsibilities include managing a high volume of outbound and inbound calls. Prior to this role, Sugandha worked as an International Customer Service Associate at Encore Capital Group, specializing in outbound verification within the U.S. voice process. Sugandha's educational background includes a Bachelor of Arts in Economics from Delhi University and a Post Graduate Diploma in Banking & Finance from TKWs Institute of Banking & Finance.