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Nancy Gagnon-Jutras, CWDP, CPRW, LSWA, MBTI has worked in the career services field since 1998. Nancy began their career as a Regional Response Case Worker-Licensed Social Worker (LSWA #410431) at Adoption Journeys of Catholic Charities. In 2007, they joined MassHire Lowell Career Center, where they have held various roles, including Career Advisor, Supervisor, Supervisor/Compliance Officer/Disability Resource Coordinator, Assistant Career Center Manager, and Career Center Manager. In their current role, Nancy ensures the day-to-day operations are running smoothly and all customers are experiencing exceptional customer service. Nancy also maintains staffing, scheduling, program delivery, and employee relations, manages and oversees multiple grants and programs, inspects and verifies all records, and achieves 100% monitoring compliancy for all state and local program guidelines.

Nancy Gagnon-Jutras holds a high school diploma from Greater Lowell Technical School, obtained in 1983, and has attended Middlesex Community College from 1984 to 1986. Nancy has also obtained several certifications, including Foundations of Workforce Development Certified Professional from Dynamic Works Institute in 2017, Youth Worker from WORKFORCE180, LLC in 2017, Certified Professional Resume Writer from the Certified Professional Resume Writer Professional Association in 2015, Community Emergency Response Team member from FEMA in 2009, Educational Advocate from the Federation for Children with Special Needs in Boston, MA in 2005, Licensed Social Worker Associate from the Commonwealth of Massachusetts, Division of Professional Licensure in 2005, Certified Workforce Development Professional from The National Association of Workforce Development Professionals in 2017, and Myers-Briggs Type Indicator.