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Kerry LaCroix has been a Regional Director at Massage Envy since January 2009, overseeing the Great Lakes region and ensuring compliance with brand standards while promoting strong operational performance among franchisees. Previous roles at Massage Envy include District Manager for Cleveland and Detroit, Regional Leadership Team member responsible for training initiatives, and Regional Trainer/District Manager focused on new product training and clinic support. Earlier experience includes serving as Clinic Manager, where management of goals and customer experience was prioritized, and as Junior Clinic Manager. Kerry also worked at Genesee District Library as a Page II, handling patron registration and cataloging materials. Education was pursued at Western Michigan University and Oakland University.