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Dennis Ulrich has extensive experience in customer support and technical management roles. Dennis currently serves as the Head of Worldwide Consumer Support at Masimo. Prior to this, they worked as the Head of Customer Service Operations at Sound United and as the Director of Technical Support at QSC. Dennis has also held senior leadership positions at DND Foods Inc and Western Digital, where they oversaw service and logistics operations. In addition, Dennis has worked as an adjunct professor at National University and the University of Phoenix. Dennis'sskills include implementing CRM systems, improving customer satisfaction, and leading cross-functional teams.

Dennis Ulrich has an MBA in Strategy and IT from UC Irvine, which they obtained from 2002 to 2005. Prior to that, they earned a BS in Business Information Systems from the University of Phoenix from 1998 to 2001. Dennis also studied Business Administration at the University of California, Riverside, although the specific duration and degree obtained are not provided. In terms of additional certifications, they completed a course on "How to Be a Positive Leader" from LinkedIn in 2019 and a course on "Preventing Workplace Harassment" from Emtrain.