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Nerina Cruz Montores has extensive experience in customer service and international trade. Currently serving as a Customer Care Agent at Martico since February 2022, Nerina previously gained valuable expertise as a Practicante en comercio exterior at Ficosa North America, where responsibilities included the verification and preparation of certificates of origin from January 2020 to March 2021. Nerina holds a Licentiate degree from Universidad Tecmilenio, obtained in 2021, and is currently pursuing a Licenciatura in Negocios internacionales/Comercio internacional at the same institution. Additionally, Nerina completed high school at Presbyterian Pan American School, concentrating on business studies.