Shraddha Nair is a seasoned professional in customer success, currently serving as a Senior Client Advisor at Founder Shield since January 2019, after progressing through roles including Client Advisor and Growth Analyst. Prior experience includes a role as a Research Assistant at Hartley Lab at NYU, where responsibilities involved designing tasks and analyzing brain activity data related to learning and decision making. Additionally, Nair worked at Columbia University's SCANLab, focusing on emotional reactions in experimental setups, and interned at Janaagraha Centre for Citizenship and Democracy in Bangalore, contributing to initiatives aimed at enhancing urban quality of life. Nair holds a Bachelor of Arts degree in Economics and Psychology from New York University.