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Sofie Churchill has a diverse professional background in customer service and service delivery management. Sofie has experience working with financial services companies such as TSYS, Nationwide Building Society, Marqeta, and J.P. Morgan. Sofie has held roles such as Service Delivery Manager, Customer Service Manager, Senior Customer Success Manager, and Client Service Manager Associate. Sofie has demonstrated strong leadership skills in managing teams, exceeding SLAs, and driving exceptional client service experiences.