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Nancy Farber is an accomplished professional with extensive experience in customer service, management, and operations across various industries. Currently serving as an OEM Support Rep II at Marmon Link since August 2021, Nancy excels in a high-volume call center environment, providing proactive problem-solving and support to customers. Prior to this role, Nancy held multiple positions at Masterson Staffing Solutions, including Branch Manager, where responsibilities included recruiting and managing a large temporary workforce, client relations, and payroll administration. Nancy's background also includes leadership roles at Urologix, where full oversight of medical device order data and customer support was provided; Skybridge Marketing Group, encompassing various managerial and analyst roles; and extensive training and quality oversight in call center operations.