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Francesca Zadra is currently working as CRM Lead at Marley Spoon, overseeing customer engagement for meal kit subscriptions. Prior to this role, Francesca worked as a CRM Lead at FORMEL Skin, where Francesca built a successful CRM team and operations, exceeding industry benchmarks. Francesca also has experience at Lingoda GmbH and reBuy reCommerce GmbH in various CRM roles. With a background in literature and translation, Francesca has a strong foundation in communication and marketing.