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Rohit Niranjan Venkataraman is a professional with diverse experience in customer service and marketing communications. Currently serving as a Customer Assistant at Marks & Spencer, Rohit focuses on delivering exceptional customer experiences. Previously, Rohit held the position of Senior Marketing Communications Consultant at Tescom Private Limited, where responsibilities included managing online reputation during major events. Other roles include a Digital Marketing Intern at DigitalDeepak.com, where Rohit engaged in content creation and customer research, as well as a Digital Marketing Executive at Marketing Young, overseeing lead generation and client engagement strategies. Rohit contributed significantly to Sprinklr Solutions Pvt Ltd as a Senior Associate in Moderation Services and Social Media Community Manager, providing insights and advocating for brand presence across social platforms. Educated at the University of Surrey with a Master's in Digital Marketing & Channel Management, Rohit also holds an MBA from Manipal Academy of Higher Education and a BSc in Physics from the University of Madras.