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Giovanna Manzi possesses extensive experience in customer service and the travel industry, currently holding a position in Servizio clienti at Markets.com since January 2022. Additionally, Giovanna has been involved with Guide turistiche ed Accompagnatori as a graduate student since October 2018 and has worked in various roles including Events at Fox since January 2013 and as an Independent Travel Agent with En Joy since January 2008. Freelance work as a Travel Guide began in May 2007, and freelance interpreting was conducted from December 2013 to October 2017. Giovanna's educational background includes ongoing studies at Università degli Studi di Napoli Federico II, alongside an Associate's degree in Lingua e letteratura inglese/Lettere from Open doors College Plymouth and a degree in Lingue e letterature, culture moderne europee from Università degli Studi di Napoli Federico II, bolstered by an Erasmus experience at Université Paris Nanterre.