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The Communications and Branding Team at Market Operator Services Limited (MOSL) is responsible for enhancing the organization's public image and promoting its mission within the non-household water retail market. The team develops strategic communications and branding initiatives, facilitates stakeholder engagement, and ensures effective digital outreach to inform and educate customers about market operations and improvements. By fostering strong relationships with water companies and key partners, they aim to elevate the understanding of water's value and support market evolution for the benefit of non-household customers.