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Charles "Casey" Hauser has a solid background in the field of Apple technology. Charles "Casey" started their career at ComputerTree in 2006 as a Service Technician, where they worked on repairing Apple Computers. Charles "Casey" also developed an introductory class on Mac computers and authored two accompanying manuals. In 2007, they took on the role of Service Manager, handling customer service and coordination of repairs.

In 2009, Hauser joined Market America, Inc. as an Apple Help Desk Administrator. In this position, they provided technical support to users and ensured smooth operation of Apple devices. Hauser later transitioned to the role of Apple Engineer, where they continued their work in supporting Apple products. Hauser's experience at both ComputerTree and Market America, Inc. demonstrates their strong understanding of Apple technology and their ability to provide excellent customer service in the field.

Charles "Casey" Hauser attended Western Carolina University from 2001 to 2002, where they studied Psychology, History, and Mass Communications. Charles "Casey" did not earn a degree during this time. Additionally, they also attended the University of North Carolina at Greensboro for an unspecified period, focusing on Mass Communications, but details regarding the start and end years are not available.