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Jay Duhaylungsod is a skilled Business Systems Analyst at Maritime New Zealand, with prior experience as a Senior Service Desk Analyst and IT Support Engineer at NTT. Notable achievements include participation in the successful implementation of Project Jade 9, a world-class ERP for Z ENERGY Ltd. Previous roles included IT Helpdesk Analyst at Aspire2 International, where significant projects involved thin-client computing and networking. As a Network Administrator for the Department of Public Works and Highways, Jay designed and built computer networks and supported the implementation of electronic budgeting systems. Educational credentials include a Level 7 Diploma in Computing specializing in Computer Networking from Aspire2 International and a Bachelor of Science in Computer Engineering from Silliman University.