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Brian Peters is an experienced IT professional currently serving as the IT Support Manager at Marcus Hotels & Resorts since July 2015, overseeing a team of Helpdesk Support Technicians and managing technical projects for over 1,400 customers across 20 properties. Prior roles include Desktop Support Specialist at HSA Bank, where Brian provided second-tier support, and similar positions at D+H U.S. Operation and APS Healthcare, focusing on ticket management and staff mentoring. Brian's career began at Washington Mutual Bank as an E-Care Web Support Specialist, reinforcing technical support and leadership skills. Brian's educational background includes studies at Milwaukee Area Technical College and Fox Valley Technical College.