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Glenn Middlekauff, MCPM, serves as the Chief Service and Automation Officer at Marco Technologies, where Glenn drives cost savings and process efficiency through Robotic Process Automation. Glenn is also the Founder of ServSoft Technologies, a professional services firm specializing in RPA and AI. With a background in IT and business transformation, Glenn has held various leadership roles at companies such as Scientific Games, Akorn Pharmaceutical, and Richardson Electronics. Glenn holds a Master's Certification in Project Management from The George Washington University and a Bachelor of Arts in Economics from the University of Michigan.