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Jenn Portugal has extensive experience in the hotel industry, with roles in reservations and customer service at various establishments including Marco Polo Ortigas Manila, City Garden Hotel Makati, and Makati Palace Hotel. Jenn also briefly worked as a Client Service Associate at Manulife Financial. Jenn holds a Bachelor of Science degree in Hotel, Motel, and Restaurant Management from the National College of Business and Arts. In their roles, Jenn has demonstrated a strong ability to maximize room yield through revenue management, internet marketing, and inventory control while delivering exceptional customer service in line with hotel standards.