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Amber Michielse currently holds the position of Senior Customer Support at Maqqie since January 2023, where responsibilities include daily management and guidance of the support team, as well as implementing improvements based on analysis to optimize customer experience. Prior to this role, Amber served as a Customer Support representative, addressing HR-related inquiries while also fulfilling the role of Customer Success representative for various companies. Amber's previous experience includes working as a Backofficemedewerker at Zeno from October 2021 to December 2022 and as a Pedagogisch medewerker at Wasko Kinderopvang from August 2017 to September 2021. Amber holds a degree in Sport en Bewegen (MBO niveau 3 en 4) from Albeda College, completed between 2012 and 2017.