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Francesca Nori is a seasoned marketing and customer success professional with a strong background in strategic consultancy within the Martech and CRM sectors. Currently serving as a Senior Customer Success Manager at Mapp, Francesca has previously held roles as a Senior Digital Account Manager at MailUp and Senior Marketing and Partnerships Manager at Walmer Group. Francesca has extensive experience in executing marketing campaigns, managing B2B partnerships, and utilizing data analytics for campaign optimization. Notable prior positions include Country Manager for Italy at Adzuna, Strategic Planner at MediaCom, and Digital Communication Specialist at Connexia. Francesca holds a Master's degree in Digital Media and Communication from 24ORE Business School and a Bachelor's degree in Economics and Business Administration from Università Cattolica del Sacro Cuore.