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Michael Thornton is an experienced IT professional with a background in systems administration and technical support. Currently serving as a Systems Administrator at MapleTronics since February 2020, Michael has held multiple roles including NOC Technician II and NOC Technician I. Prior to this, Michael worked as a Desktop Support Analyst at Apex Systems, facilitating the migration of Ascension Heath users at St. Thomas from Office 365 to G-Suite. Additionally, experience as a Helpdesk Associate at NTT DATA Services involved providing support for Cedar-Sinai hospital, covering various technical issues. Earlier roles included positions as a Field Service Technician and Kitchen Assistant, contributing to a diverse skill set. Michael completed education at Tennessee Technology Center at Shelbyville between 2014 and 2015.