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Carmela Marchitto possesses extensive expertise in information technology and systems management, currently serving as Systems Director in various capacities at Manulife since April 2012. Previous roles include QA Manager at Rogers Communications Inc. and QA Leader at Royal & Sun Alliance. Carmela's foundational experience includes managerial and specialist positions at Canada Life and Crown Life Insurance, where significant contributions were made to IT investment systems. Carmela's educational background includes a diploma in Computer Programming from Humber College and additional studies at the University of Toronto.