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Eliona Forde-Johnson has extensive experience in patient services within the healthcare sector, currently serving as a Patient Service Representative at Manhattan's Physician Group since January 2003. Responsibilities include answering telephones, greeting patients, scheduling appointments, registering patients, entering financial data, collecting copays, and executing routine clerical duties while adhering to the organization's philosophy and policies. Prior to this role, Eliona worked as a Medical Receptionist for Dr. Geetha Kumer from August 2000 to January 2003, where tasks included booking patient appointments, scheduling client meetings, processing referrals, typing reports for stress tests and echocardiograms, performing EKGs, and managing patient charts.