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Myria Solorzano is a seasoned professional with extensive experience in customer experience design and user research. Currently serving as the Customer Experience - Digital Research Lead at MANGO since September 2020, Myria plans and executes qualitative and quantitative user research activities to enhance product development and business operations. Prior experience includes leading a customer experience program at HP, consulting for major organizations through Claro Partners, and working as a Senior Visual Designer at INSITUM. Myria's educational background includes a Master's degree in Strategic Design from Politecnico di Milano, an Applied Typography Composition Course, and a Licenciatura in Visual Information Design from Universidad de las Américas Puebla.