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Ana Isabel Rodríguez Alonso

Customer Experience Director at Mango

Ana Isabel Rodríguez Alonso is an experienced professional in customer experience and marketing, currently serving as Customer Experience Director at MANGO since January 2013. In this role, Ana develops cross-functional strategies that enhance brand equity and customer value while leveraging market insights for decision-making. Previous positions include Customer Experience Manager at MANGO, User Experience Lead at an international retail company, and Global Content Manager at Privalia, where Ana managed web and content strategies across multiple countries. A background in journalism as an Economic Journalist at Cadena SER and communication roles further complements Ana's expertise, supported by education in Business Administration and journalism. Additional training in service design and fashion from prestigious institutions underscores a commitment to continuous professional development.

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