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Gabriella Zhao has a diverse work experience that spans across various industries. Gabriella currently works as a Senior Account Manager at Manatal, a recruitment software company that provides AI-powered ATS/CRM solutions. In their role, they focus on streamlining and simplifying recruitment processes.

Prior to their current position, Gabriella worked as a Key Account Manager at Container xChange, a logistics tech company specializing in container leasing and trading. Gabriella was responsible for managing a portfolio of accounts in China and APAC, ensuring customer success and business expansion.

Gabriella also served as a Client Experience Manager at Cialfo, an AI-driven platform that simplifies college and career counseling workflows. Gabriella played a crucial role in making higher education accessible for millions of students worldwide.

Before Cialfo, Gabriella held positions at hireEZ and PingWest. At hireEZ, they worked as an Account Manager and later as a Customer Success Manager. Gabriella collaborated with recruiters and talent acquisition leaders to drive qualified leads and reduce time-to-hire using AI talent sourcing technology. At PingWest, they worked as a Tech Editor, covering international trade, technology, and AI-related topics for various media platforms.

Additionally, Gabriella has experience in teaching English as a second language. Gabriella worked as an English Second Language Teacher at Poliglota and eClass, where they taught individual and group lessons to students with varying language proficiency levels.

Gabriella's work experience also includes a role as an Educational Consultant at James-Lee Consultancy Ltd. In this role, they acted as a guardian and mentor for international students studying in boarding schools, arranging events and maintaining close communication with students and their families.

Overall, Gabriella Zhao's work experience demonstrates their versatility, adaptability, and strong interpersonal and communication skills in both the tech and education sectors.

Gabriella Zhao holds a Master's degree in Teaching English as a Second or Foreign Language/ESL Language Instruction from King's College London, which they obtained from 2015 to 2016. Gabriella is also CELTA certified. Prior to that, they completed their Bachelor's degree in Bsc Media, Communications & Society from the University of Leicester, where they studied from 2012 to 2015. In addition to their formal education, they have obtained certifications in Customer Success Management Fundamentals from LinkedIn in November 2021 and also the Certificate in English Language Teaching to Adults (CELTA) from Cambridge Assessment English in April 2016.