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Yousif Abdelfattah is a seasoned professional in cloud operations and IT management with extensive experience since 1999. Currently serving as Cloud Operations Manager for malomatia within the Tasmu smart city program, Yousif excels in delivering customer support, optimizing Azure cloud infrastructure, and enhancing operational frameworks. Previous roles include transition to Operations Manager for Smart City Cloud Platform Operations and various managerial positions at Sidra Medical and Research Center, where strategic alignment of IT services with business goals was a focus. Earlier career experiences include IT infrastructure management at Aspetar, senior roles in project management and technical support at Emitac, and a foundation in sales engineering at COMPUTER DIRECTORY. Yousif holds a Bachelor of Science in Computer Technology Engineering from Al-Balqa Applied University and a Post Graduate degree in Advanced Information Technology and Business Management from the University of Wales.