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Tanya Saluja is an experienced professional in workforce management and resource optimization, currently serving as a WFM Manager at MakeMyTrip since June 2023, where responsibilities include managing capacity across partner accounts. Prior experience at Google Operations Center as a Resource Optimization Specialist from April 2021 to June 2023 and at American Express from February 2012 to April 2021, where roles included Lead Business Analyst and Analyst, focused on staffing optimization, demand forecasting, and performance analytics. Tanya holds a B.A. in Mathematics and Business Data Processing from Jesus and Mary College, Delhi University, and a Global Certificate in Data Science Foundation from Accredian.