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Mari Sudetic is an experienced professional in product support and customer service, currently serving as a Product Support Associate at Mainstay since March 2022. Prior experience includes roles as a Processing Coordinator in Student Financial Aid and Scholarships at Cuyahoga Community College, where Mari enhanced customer communications and implemented new e-communications, and as a Fulfillment Officer at College Planning Network, LLC, focusing on personalized financial planning services. Mari's background also features positions as a Client Services Coordinator and Financial Aid Advisor at the University of Colorado Boulder, where significant improvements in customer resolution times and training programs were achieved. Earlier roles include serving as a Student Services Specialist and Admissions Counselor at The Ohio State University. Mari holds a Bachelor of Science in Agriculture, Sustainable Plant Systems from The Ohio State University.