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Rob Matz has a background in IT support and administration, having worked in various roles such as Monitoring Systems Administrator, NOC Manager, Helpdesk Engineer, and System Engineer. With experience in overseeing daily operations, providing coaching, and supporting call center workers, Rob has a strong foundation in IT management. Graduating with a degree in General Studies, IT from Terry Parker High School, Rob has a solid educational background to complement their extensive work experience in the IT field.