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Phuong Nguyen is a seasoned professional with extensive experience in education, program management, and customer service. Currently serving as a Program Officer and Operations Translator at MAG (Mines Advisory Group) since October 2020, Phuong previously held roles as an English Teacher and Branch Manager at IK English Center, where responsibilities included teaching over 100 students and leading sales initiatives. Additional experience includes online teaching at VIP ENGLISH Education Group, consulting at Vietcare Quang Tri, and hosting at Furama Resort Danang. Academically, Phuong holds a Master of Science in International Business from the University of Gloucestershire and bachelor's degrees in Business Studies and International Business from Westphalian University of Applied Science and the University of Economics - The University of Danang, respectively.