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Charlotte Geen has a wealth of experience in various roles related to emergency planning, cyber security, and operational risk management. Charlotte has worked in positions such as Cyber Security Manager, Senior ITSM Specialist, Business Continuity Planning Lead, and Captain in the British Army. Charlotte has also served as a Continuity and Resilience Consultant, Team Member at an emergency services company, Licensing Enforcement Officer, and Security Officer. Charlotte holds a BSc (HONS) 2:1 degree in Disaster Management and Emergency Planning from Coventry University and a BTEC National Diploma in Public Services from Berkshire College of Agriculture.