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Britteny Cole has a diverse background in residential support, customer service, and medical billing. Currently serving as a Residential Specialist, Residential Home Trainer, and Medical Billing Specialist at Madison-Haywood Developmental Services since August 2019, Britteny also works as a Customer Service Specialist at Alorica and as an Administrative Assistant at Hope Credit Union. In addition, a role as a Production Specialist at Kellogg Company has been held since January 2019. Prior experience includes working as a Direct Support Professional at Support Solutions and holding positions in quality assurance at both Coram CVS/Specialty Infusion Services and Coram Health Care. Educational qualifications include a Medical Billing and Coding degree from Ultimate Medical Academy and studies at Jackson State Community College.