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Linda Gaulin has an extensive background in release management, application administration, critical incident management, account administration, and customer service. Linda has worked with various companies such as Madiba, Inc., ICONMA, Dell EMC, EMC Corporation, and more. Known for their expertise in managing SAP releases, Linda has mentored team members, ensured compliance with release processes, and maintained accurate documentation. Additionally, Linda has experience in handling critical incidents, account administration, and providing excellent customer service support.