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Hilary Martin is an experienced professional in customer insights and operations within the fashion and bridal industries. Currently serving as Customer Insights Manager at Madi Lane Bridal since February 2023, Martin previously held roles such as Franchise Operations Specialist at KARL LAGERFELD and Account and Sales Support Executive at Bridal Collective. A background in business development was established during tenure as Business Development Specialist and Trunk Show Representative at Essense of Australia. Martin's career began with a position as Mens Sportswear Personal Stylist at Nordstrom, supplemented by experiences in marketing coordination and communications. Educational credentials include a degree in Communication from Graceland University and studies at prestigious institutions including Institut catholique de Paris and Université Paris-Sorbonne.