Tony Setliff has a diverse work experience primarily in the IT field. Tony started their career in 2005 at Belk, where they served as a Regional Service Technician and later transitioned to the role of Lead Regional Service Technician. In these roles, they provided store-level support for POS equipment and IT equipment. Tony also took on additional responsibilities as the Laser Printer Department Lead, managing inventory and providing support for laser printers.
In 2012, Tony joined United Electronic Services, Inc. as a Regional Service Supervisor. Here, they supervised and coordinated in-office field service technicians, as well as technicians in other states. Tony also took part in project coordination and resource management for ongoing projects. Additionally, they played a key role in addressing store-level IT issues, creating troubleshooting guides, and directing associates to open help desk tickets.
In 2015, Tony became a Business Systems Analyst/Application Support Analyst for Store Systems at Belk. In this position, they served as a liaison between the Store Systems team, other teams within Belk IT, and store-level management. Tony used tools like CA Service Desk Manager and Jira for ticket creation, maintenance, and project support tracking.
Tony's most recent experience is with Macro Integration Services, Inc., where they have held various roles. Tony started as a Project Coordinator before transitioning to a Business Analyst role. Currently, they serve as a Project Delivery Manager, overseeing project delivery and ensuring successful outcomes.
Overall, Tony Setliff's work experience demonstrates their expertise in IT operations, project coordination, troubleshooting, and team supervision.
Tony Setliff obtained their Associate of Arts and Sciences degree in Liberal Arts and Sciences/Liberal Studies from Danville Community College, where they studied from 1996 to 1999. Tony then pursued a Bachelor's degree in Mathematics and Computer Science at Averett University from 1999 to 2002, earning a Bachelor of Science degree.
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