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Yaroslava Kachan is a Technical Writer at MacPaw Inc. since February 2022, with prior experience as a Senior Technical Writer at Ciklum from June 2016 to March 2020. Yaroslava took a maternity leave for the period from March 2020 to February 2022 and began the professional journey at PortaOne as a Technical Writer from December 2014 to June 2016. Responsibilities include writing technical guides, handbooks, and online help in English, creating information architecture, and collaborating with product developers, QA teams, and support engineers. Educational qualifications encompass a Master of Arts in Baltic Sea Region Studies from the University of Tartu and the University of Turku, alongside two Master's degrees and a Bachelor's degree in Computer Systems and Networks from National Technical University "KPI" and Chernihiv State Technological University, respectively.