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Susan Elbe has over 30 years of work experience in the publishing industry. Susan began their career at Wiley in 1989, where they held various positions in product management and marketing. During their time at Wiley, Susan built and led a marketing team of 45 professionals, generating over $350 million in revenue. Susan introduced revenue channels for new digital products, directed the launch of a marketing automation platform, implemented Salesforce dashboards, and developed a digital marketing sales enablement tool. Susan also played a key role in building the Wiley Learning Institute and Wiley Faculty Network. In 2014, they joined Macmillan Learning as Senior Vice President Global Marketing. In 2018, Susan started working at Macmillan Learning in the role of Senior Vice President Global Marketing.

Susan Elbe's education history includes a degree in BA Political Science and International Relations from the University of Rochester. Susan attended the university, although the specific start and end years are not provided. In 2022, Susan also completed a program at the Product Marketing Alliance, although no degree or field of study is mentioned. In addition to their formal education, Susan has obtained certifications in Executive Financial Management from Tuck Executive Education at Dartmouth, Luma Institute Certified Practitioner from LUMA Institute, Predictive Index Management Assessment Analyst from The Predictive Index, and The Leadership Challenge from The Leadership Challenge®. The exact months and years when they obtained these certifications are not specified.